About Us
RoMu AI is a privacy-first customer support assistant built for modern e-commerce. We help Shopify stores answer repetitive questions instantly—24/7, in any language—so teams can focus on high-value conversations and customers can checkout with confidence.
What RoMu AI does
Instant answers, 24/7: Product details, returns, exchanges, sizing, shipping, and more—answered in seconds.
Multilingual by design: Auto-detects the shopper’s language and replies accordingly.
Trains on your store: Learns from your catalog, FAQs, and policies to stay accurate and on-brand.
No-code setup: One-click install on Shopify; start helping customers in minutes.
Privacy-first: Minimal data processing, encrypted in transit and at rest; no permanent chat storage by default.
Actionable insights: Optional analytics and custom prompts to continuously improve answers.
Our story
We’re merchants and engineers who were tired of the 80% of questions that repeat every day. We built RoMu AI to remove that workload, boost conversion with faster answers, and make support teams happier.
Our values
Merchant-first • Reliability • Transparency • Security
Contact
Questions, partnerships, or press: support@romuai.com